Location : Chennai & Hyderabad
Salary : 1.50 - 2 Lakhs PA
Qualification : Any graduate
KRAs:
To handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features, cheque book issuance.
Quality of advice given to customers as determined by customers and supervisor.
Speed and efficiency of service given.
Redress customer needs pertaining to cash, DDs, cheque deposits, general information.
Speed and accuracy of transaction.
Exploitation of other business opportunities sensed.
Providing quality of experience that will ensure retention and positive word-of-mouth.
Well groomed and presentable.
Bilingual proficiency: English and local language
Should have a desire to know and understand financial terminology. Likewise, should be comfortable handling cash.
Computer proficiency a must.


REVENUE GENERATION, CUSTOMER ACQUISITION, CUSTOMER RETENTION, COST EFFICIENCY THROUGH PROCESS


Contact
Mr.Rajesh or Mr.Venkatesh
+919677222216 / 17 / 18