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Who Needs Santa When You Have Social Media?
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Who Needs Santa When You Have Social Media?
e-$anata Clauz
By Stacy Straczynski
‘Tis the season for social media. Seventeen percent of U.S. consumers plan to leverage social media sites to assist in their holiday shopping this year. The majority (60 percent) will do so to seek discounts and sales, according to Deloitte’s 24th Annual Holiday Survey.
More than half of social media users reported that they will also use these sites to research potential gift ideas (53 percent) and view their friends and family members’ wish lists (52 percent). Forty-six percent will research products reviews and 30 percent plan to share their own wish list. The study, which was conducted online by an independent research company, surveyed more than 10,000 individuals.
Mobile phones are also getting the call. Nineteen percent of consumers plan to use their mobile devices and apps to aid in their purchasing decision. Of this group, 55 percent plan to use their handsets to locate stores, 45 percent will research prices and 40 percent will look up product information. About a third will also seek discounts (32 percent) and research product reviews (31 percent), while 25 percent plan to make purchases with their mobile phones.
This is only the beginning said Scott Testa, professor of business at Cabrini College. “The ability to do a lot of things around the shopping experience with Smartphones is only going to grow and I think those numbers are going to go through the roof.”
The most avid social media and mobile adopters were those aged 18 to 29 years old. However, older generations are also getting on board, as 33 percent of those 30-44 and 12 percent those 45-60 are embracing digital tools during the holidays.
Source:
http://www.managesmarter.com/msg/content_display/sales/e3idc37ef3d9b1c8d9e332d50
